Shipping
We want your experience with us to be as smooth as possible, from placing your order to receiving it. Below you'll find detailed information about shipping, tracking and our delivery partners.
UK Shipping
We offer fast, reliable delivery across the UK:
Delivery Service | Order Total | Cost | Time Scale |
Standard | <£20 | £3 | 2-4 business days |
Standard | £20-£50 | Free | 2-4 business days |
Express | <£50 | £5 | 1-2 business days |
Express | £50+ | Free | 1-2 business days |
EU Shipping
Shipping costs are calculated at checkout. Delivery typically takes 4–8 business days. We use the Import One-Stop Shop (IOSS) system, so VAT is included for orders under €150. All orders over €150 may be subject to local import duties, taxes, and customs fees, which are the responsibility of the recipient.
Delivery Service | Order Total | Cost | Time Scale |
International Tracked | <£100 | £12 | 4-8 business days |
International Tracked | £100+ | Free | 4-8 business days |
International Shipping
Shipping costs are calculated at checkout based on destination and order size. Delivery times are typically 7–14 business days. International orders may be subject to local import duties, taxes, and customs fees, which are the responsibility of the recipient.
Delivery Service | Order Total | Cost | Time Scale |
International Tracked | <£100 | £15 | 5-10 business days |
International Tracked | £100+ | Free | 5-10 business days |
Tracking Your Order in the UK
For tracked orders, you’ll receive a tracking link by email as soon as your parcel is dispatched. You can monitor your order’s progress in real time. If you don’t receive tracking details, please contact us.
Tracking Your Order Internationally
International tracked orders will include a tracking link in your dispatch confirmation email. Please note that tracking may take 24–48 hours to update once your parcel leaves the UK.
Returns
We hope you love your order, but if you’re not completely satisfied, we accept returns within 30 days of receipt, provided items are unused and in their original condition. Please check our Returns Policy, for more information.
Our Partners
We work with trusted logistics partners to ensure your order arrives safely and on time. Our key delivery partners include:
- Royal Mail
- DPD
- UPS
- DHL
We may use other reputable couriers depending on your location to provide the best service possible.