These Terms and Conditions ("Agreement") govern your use of the Mucky Nutz reward points program ("Reward Points Program") provided by Mucky Nutz Ltd, located at Mucky Nutz, Belle Vue Lane, Bude, Cornwall, United Kingdom, EX23 8BR ("we", "our", "us"), via the muckynutz.com ("Website"). By participating in the Reward Points Program, you ("you", "your", "Member") agree to be bound by these terms. If you do not agree with these terms, do not access or use the Reward Points Program.
1. Eligibility
To participate in the Reward Points Program, you must be at least 18 years of age.
Employees, affiliates, agents, and representatives of Mucky Nutz are not eligible to participate unless explicitly stated otherwise.
2. Registration & Account Creation
To join the Reward Points Program, you must create an account on the Website by providing accurate and up-to-date personal information.
You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.
You agree to notify us immediately if you suspect any unauthorized access or use of your account.
3. Earning Points
Members can earn reward points ("Points") through purchases or actions specified on the Website, such as referring friends, or engaging in promotional offers.
The number of Points earned per activity will be clearly stated on the Website. Points may be subject to change based on promotional offers or changes to the Reward Points Program.
Where products are returned and refunded, any points earned from the returned and refunded items shall be deducted from Your account or reversed.
Points have no monetary value and cannot be exchanged for cash outside of the Website unless otherwise explicitly stated in promotional offers or at the time of redemption.
4. Redeeming Points
Points can be redeemed for rewards, discounts, or other benefits available in the Reward Points Program as detailed on the Website.
Rewards and redemption options are subject to availability and may be changed or discontinued without prior notice.
Some Points may need to be redeemed within a specific period, e.g. 6 months, after which any unused Points may expire
Some rewards may require a minimum number of Points to redeem. Any such requirements will be clearly outlined in the reward description.
5. Account Suspension or Termination
We reserve the right to suspend or terminate your account and participation in the Reward Points Program if we believe you have violated these Terms and Conditions
If your account is terminated, any unused Points will be forfeited, and you will no longer be eligible for any associated rewards.
You may terminate your participation in the Reward Points Program at any time by contacting customer support, but you will forfeit any remaining Points upon termination.
6. Privacy and Data Use
By participating in the Reward Points Program, you consent to the collection, use, and processing of your personal data in accordance with our Privacy Policy. We may use your data to personalize your experience, send promotional offers, and manage your account.
You may opt-out of promotional communications at any time by updating your preferences in your account settings.
7. Modifications to the Reward Points Program
We reserve the right to modify, suspend, or discontinue the Reward Points Program at any time, with or without notice. This includes the ability to change how Points are earned, the rewards available, and the terms of redemption.
Any changes to these Terms and Conditions will be posted on the Website, and the effective date of the changes will be updated accordingly. Your continued participation in the Reward Points Program after changes are posted constitutes your acceptance of the updated terms.
8. Prohibited Activities
You agree not to engage in any fraudulent, illegal, or abusive activity related to your participation in the Loyalty Program. This includes, but is not limited to, the following:
- Using multiple accounts to gain additional Points
- Transferring or selling Points to third parties
- Attempting to exploit system errors to earn more Points or rewards
- Violating the intellectual property rights of us or other members
Any such prohibited activities may result in the suspension or termination of your account and the forfeiture of any accumulated Points.
9. Disclaimers and Limitation of Liability
The Reward Points Program and all associated rewards are provided "as is" and without any warranty, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your participation in the Reward Points Program, including but not limited to loss of Points, rewards, or data.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
Any disputes related to the Reward Points Program shall be resolved in the competent courts of England and Wales.
11. Contact Information
For any questions, concerns, or to report issues related to the Reward Points Program, please contact us.
By registering for or using the Reward Points Program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
